![]() Thankfully they have a security guard monitoring taxis - he was able to trace the cab and the driver graciously returned my phone. We notified the front desk and it was immediately all hands on deck to return the phone. One too many cocktails this afternoon and I accidentally left my iPhone in the cab on the way back to El Pez. One particular situation I want to call out - we spent the day visiting their sister hotels (MI Amor and Mezzanine- both spectacular) and enjoying the included welcome drinks and guest-only areas you are able to use as an El Pez guest. Each employee we've encountered has been kind, welcoming, and helpful. coffee in the morning, tea at night, the list goes on. ![]() The hotel itself has everything you need - beautiful rooms (with a welcome bottle of mezcal upon check in!), a dreamy pool and day beds. My husband and I are enjoying El Pez on our Honeymoon- this is our first time in Tulum and we are not disappointed. We would definitely recommend El Pez to any other couples, as the service is just terrific on top of the very nice facilities and good location of the hotel. Concierge of the year award goes to him with no doubt!Īlso shout-out and many thanks to Armando, our waiter in the morning and during the day, who had been extremely nice! He has been extremely helpful and nice during and also before our stay, as we had been in contact via WhatsApp and email for weeks. We have had our anniversary at the hotel and Arturo organized a bottle of champagne to make our special day more memorable, which was sent to our room in the evening, while he was also organizing a taxi for us to the restaurant where we had a reservation. We would like to thank Arturo, our concierge, who really went above and beyond during our stay. Unfortunately the seaweed situation wasn’t good during our stay but we understand that this is not something the staff can solve. We’ve had breakfast every morning at the hotel, which was always excellent and we also enjoyed lots of drinks by the cosy pool. The room price does not include any meals but the staff prepares coffee every morning and tea every afternoon, which they put in front of your door, so that you can enjoy it on your room’s huge balcony facing the sea. El Pez is a smaller boutique in Tulum and it’s one of the most beautiful boutique hotels we’ve ever been to, with exemplary service.Īll of the hotel’s employees are extremely nice and helpful and they really do a great job in making your stay as pleasant as possible. We have spent 3 terrific nights at El Pez with my girlfriend during our Yucatan road-trip. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Secrets Puerto Los Cabos Golf & Spa Resort.Hotels near Universidad Tecnologica Regional del Sur. ![]()
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